This 5-star hotel is just 5 minutes’ drive from Palandoken Mountain’s ski elevators. It offers ski lockers, an indoor swimming pool and a fitness center. WiFi access and parking are free. Polat Palandöken’s spacious, bright rooms have mountain views and a seating area. Each marble, private bathroom is stocked with bathroom amenities, a bathrobe and slippers. Doruk Restaurant serves international cuisine including a buffet breakfast. Polat Palandöken’s Bar offers drinks and sandwiches by a fireplace. Guests can enjoy live sports and a selection of beer at Polat Sports Bar. The hotel’s fitness center has a traditional Turkish hammam and sauna. Free coffee is available in the hotel’s lobby. Erzurum Gar Train Station is 4.3 mi from Polat Palandöken. Guests can reach Erzurum Airport with a 20-minute drive. Staff at the 24-hour reception desk can arrange car rental or airport transport.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Buffet

Free private parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
Bedroom :
1 twin bed
and
1 sofa bed
and
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
9.1
Cleanliness
9.6
Comfort
9.5
Value for money
8.4
Location
9.3
Free WiFi
10
High score for Erzurum
Select topics to read reviews:

See what guests loved the most:

  • José
    Turkey Turkey
    The location is very good, rooms with nice views to the mountains, the buffet is very delicious
  • Mario
    Belgium Belgium
    Great location near mountains with view on city, modern facilities, excellent breakfast buffet, very friendly staff, spacious and comfortable rooms with good quality beds, very clean rooms.
  • Максим
    United States of America United States of America
    Очень красивый отель, вежливый персонал , отличный завтрак.

Hotel area info

Restaurants
1 Restaurant On Site

  • Kestane Restaurant
    • Cuisine
      Turkish
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Amenities of Polat Palandöken
Great facilities! Review score, 9.1

Most popular amenities
  • Pool – indoor (kids)
  • Free parking
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • BBQ facilities
  • Terrace
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Sofa bed
  • Clothes rack
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Activities
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Playground
  • Skiing
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Pool – indoor (kids)
Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/Beach towels
Spa
  • Kids' pool
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian
  • Turkish

House rules

Polat Palandöken takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Polat Palandöken accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Full-board concept includes:

- Open-buffet breakfast

- Nonalcoholic drinks during meals

- Tea time

- Ski elevators belonging to hotel

- Fitness, sauna, Turkish bath and Health Club access

- Free 2-way airport transfer for guests staying 3 nights or more

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Polat Palandöken

  • Check-in at Polat Palandöken is from 2:00 PM, and check-out is until 12:00 PM.

  • Polat Palandöken is 1.3 miles from the center of Erzurum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Polat Palandöken include:

    • Twin
    • Family
    • Double
    • Triple
    • Suite

  • Yes, Polat Palandöken is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Polat Palandöken offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Skiing
    • Kids' club
    • Neck massage
    • Steam room
    • Full-body massage
    • Swimming pool
    • Head massage
    • Back massage
    • Fitness
    • Foot massage
    • Massage chair
    • Hand massage
    • Nightclub/DJ

  • Polat Palandöken has 1 restaurant:

    • Kestane Restaurant

  • The prices at Polat Palandöken may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.