Rjokanok Csitoszéban

Li-Ang Tajvan

Breakfast/Dinner are wonderful. Hotel environment is so great and comfortable during the stay. The room space is impressive and the ground floor so relaxable. This is the sencond time I visit here, will definetely back here again next time.

Daryl Ausztrália

Wonderful staff who could anticipate your requests.

Jackie Amerika

Food was excellent and welcoming. Only difficulty was knowing how to get there. It was not clear nor was it clear how close the ice festival/sculpture was to the facility. Suprisingly close to ice sculptures and surprisingly seamless transportation to and from facility. However, it was not clear they had transportation to facility and it was diff to figure it out.

Chloe Japán

Very friendly staff, excellent breakfast, very nice onsen a short walk away, very peaceful and quiet room, delicious gelato at night

SzilviaNagy Magyarország

The most amazing staff and best hotel experience in all of Japan! We travelled a lot and this is far above all! We have a 2 year old, so we always look for non-smoking and child-friendly hotels in Japan, this is truly it. The room has a nice tatami smell, it was spacious and bright, fully child safe. The curtain was perfectly blocking the street light at night and there was no bright light or noise in the room. They use the best mattress brand in Japan, they are very comfortable and large. You can rent different types of pillows. The staff is super friendly and warm, playing and taking care of the kids very much, it's not the regular distant politeness. They have child seats, utensils and plates for kids too. There is a play corner next to the restaurant. I am truly amazed by this all. They operate a lovely 'free coffee' and birdwatching spot between om 10 am to 4 pm. The dinner was a multi course, traditional Japanese meal with fresh seafood and seasonal delicatessens. It was mind-blowing. The buffet breakfast had plenty of delicious choices. We went to the onsen and sauna two times, we had the place only for us. The hotel and the surroundings are peaceful and calm. A huge park and viewpoint offers space for children in all seasons. There is no access to the lake, so it's safe for free play. In wintertime, they offer sleigh and other snow toys. It's worth going to the Visitor Center (5 min drive), which offers a great interactive experience for kids.

David Amerika

Food and the private bath option

Ruby Malajzia

The environment is so peaceful, calm and relaxing. It’s very near to lake Shikotsu. Definitely a great choice to away from city hustle bustle. I feel so much refreshed and recharged after the stay. Staff are very friendly and warm, and surprisingly they can address my name when I first walk into the hotel. The room is with a Japanese tatami sitting area where is my favourite area. The bed is so comfortable and i had a good night sleep.