1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great situation close to an underground station and at walking distance from Westminster. Apartment with plenty of equipment and cool view on River Thames. We apreciated the 2 separate shower and bath rooms: easy when travelling with family. Don't expect an early contact with the host. You'll get a Whatsapp chanel to communicate only 2 days before your stay. No need to stress though, once established, the communication was really good and smooth. She provided a lot of helpful information and was really eager to give satisfaction to her guests. She even accepted an early arrival to drop our luggage.
Dinnington, United Kingdom
Positive section of review
It was a bit of a hassle trying to figure out where the lock box was however as it was my first time booking a place out. Overall it was easy to get in after contacting the lovely owners of the home
Negative section of review
Other than the fact me and my friends couldn't find the boiler for the heating we had no complaints or problems with anything
Positive section of review
The fridge was clean, the radiators, shower, wifi and TV worked, parking is easy. However, the property is in no way a “beautiful apartment”.
Negative section of review
We made the mistake of booking in haste. Booking.com has numerous one-word superlative reviews for this flat – “excellent”, “superb” ‘exceptional”. Buried under these spurious reviews are more discerning opinions. A notable feature is the copious plastic green foliage that covers innumerable exposed pipes, cracks, peeling paint and plaster, white sticky tape, and what would have been a window in the now bleak, windowless kitchen. A large, open crack runs down the length of the wall behind the fridge exposing a tantalising glimpse of perhaps somewhere better. A pile of fallen plaster sits collected on top of the fridge. Echoing the decaying walls, the cheap laminate flooring is worn and cracked. The bedroom ‘wardrobe’ is simply two hangers suspended from one of the many exposed copper pipes, in this instance running alongside a mouldy strip of tape. There is in any case no room for a wardrobe, chest of drawers, or even a normal sized suitcase with just a narrow corridor between the bed and window. The cheap bedroom blinds keep out no light whatsoever but do obscure the outside view which is of a chaotic building site. The attached shower-room is super-cramped, the sink cracked with mould underneath, and the shower rail is held up by a loose copper pipe secured to the ceiling by what looks like fuse wire. The bed is very uncomfortable and even slopes to one side. The kitchen chairs are also uncomfortable, and the tiny kitchen table awkward and cramped. The whole place has a grubby, tatty, dilapidated feel. At best it might be a store room for a junk shop or car boot sale. At worst, it could be somewhere you might be held in captivity. The host apparently never seeks to improve things, instead reacting to adverse comments by complaining that the reviewer is not fair. What is not fair, is deceiving customers. Beauty is truth, truth beauty. The advertised descriptions of this apartment are not true. It is not beautiful; it is uncomfortable and ugly.
Positive section of review
Breakfast was fine.Everything was provided including hairdryer and toiltetries
Negative section of review
nothing
Wombwell, United Kingdom
Positive section of review
It was convenient for the funeral we were attending and reasonable price.
Negative section of review
Communal Areas not clean
Positive section of review
Location is great for Thorpe park and views of the themes are great.
Negative section of review
All good
Positive section of review
It was clean, modern reception area
Negative section of review
No air con in room and lighting wasn’t great.
Positive section of review
Location close to work
Negative section of review
Bloody awful, WiFi extra, air conditioning doesn’t work, stuffy room, staff opened window but still didn’t help, tired decor
Stoke on Trent, United Kingdom
Positive section of review
Clean. Warm
Negative section of review
Front desk staff could be more welcoming. I grudge having to pay for parking my car